About The Policy

At FR Solutions LLC, we hold the privacy of our clients in the highest regard and respect it as our own on www.frsolutions.co. We acknowledge that the collection, maintenance, and use of our clients’ information are crucial responsibilities. We assure that we DO NOT rent or sell the information our clients provide us online.

This policy outlines how we use the personal information collected, the reasons behind its collection, and its utilization. In this policy, we also describe the choices you can make about our collection and use of your information.

Personal Information Collected

The information collected by FR Solutions LLC encompasses the client’s name, e-mail, mailing address, and phone number. These details are provided by the client while placing an order or saving their information with our company. We might also use the email addresses or mailing addresses received through our mailing system, such as our Contact Us Form, to respond to comments, queries, etc.

Our company also maintains records of the items that have intrigued our clients in the past, as well as the client’s online purchases.

Use of Collected Data

The collected information is employed in diverse ways. Our company uses the information saved by our clients to process their orders. We send emails to confirm the order, and our customer services may contact the clients via phone, mailing address, or email if there are queries regarding the order placed.

As a client, you might receive updates regarding our site and services, including a newsletter and information on promotions. Additionally, we might use the information about your interests and purchases to aid our company in enhancing our site design and your purchasing experience.

Newsletter Opt-out

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at or calling us at +1(346) 472-2699

Social Media (Features) and Widgets

Our website includes Social Media Features, such as the Facebook Like button, Widgets, such as the Share this button, or interactive mini-programs that run on our site. These Features may collect your IP address and the page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our site. Your interactions with these Features are governed by the privacy policy of the company providing it.

3rd Party Sharing

Personal information will NOT be released to third parties unless as described in this policy. There are no circumstances under which we sell personal information to third parties.

We use credit card processing companies to bill you for services. These companies do not retain, share, store or use personally identifiable information for any other purposes. We also use Live Person to provide live customer support chat on our website. These companies are authorized to use your personal information only as necessary to provide these services to us.

Security of Personal Information

The information of our clients is secure, as it is protected during transmission by the use of the Secure Sockets Layer (SSL) Software which encrypts the information the client puts in.

We adhere to generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can send an email to support@frsolutions.co.

Access of Registered Accounts

Clients can access their registered accounts by signing in on our homepage. Once signed in, the client has access to their previous lists and information already submitted to the site. 

The users can update their information once they have logged into their accounts by clicking My Account.

Changing & Deleting/Unsubscribing Accounts

To cancel a subscription or request the deletion of personal information, clients need to send an email. This action will prevent the user from receiving email communication relating to any online order they might have placed on the site.

We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies and Their Use

Cookies are alphanumeric identifiers transferred to clients’ hard drives through their Web browsers. This allows our systems to recognize the clients’ browsers and facilitates storage of items in their Shopping Carts during visits.

The Help section of the toolbar on most browsers can guide you on preventing the browser from accepting new cookies, enabling the browser to notify you when you receive a new cookie, or disabling cookies altogether. However, cookies allow you to take full advantage of the top features on our site, and we recommend accepting them.

We keep track of your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to gather broad demographic information about you, such as your location and your Internet service provider. We may also collect combined information on how our users are utilizing the site. This might include information regarding traffic patterns through the site and search queries. No IP address/log file information is tied to Personally Identifiable Information (PII).

Our partners, affiliates, tracking utility company, service providers’ use of cookies is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to ease navigation on our site.

Clear Gifs (Web Beacons/Web Bugs)

We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that helps us manage content on our site better by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. Unlike cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.

Testimonials

With your consent, we may post your testimonial along with your name. If you want your testimonial removed, please contact us.

Links to Other Web Sites

Our Site includes links to other Web sites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Notification of the Changes in Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage before the change takes effect.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Questions

If you have any questions regarding our Privacy Policy or our use of your information, call our toll-free number +1(346) 472-2699 or email us at support@frsolutions.co